This one means a lot to me. There are some times that customer service is so good it's hard to fathom how easy the experience really was. Amel in the service department picks up the phone at Towbin Dodge when I was in a panic. My diesel Ram just had a turbo failure when leaving Vegas to drive back to Phoenix. This gentleman scanned my vehicle for codes and broke some bad news to me. My vehicle would be no less than five days in the shop. Without hesitation, he set up a rental car, had recalls scheduled and set in motion the turbo replacement. Less then an hour I was back on the road home with the rental (my wife was super happy). His response time handling text messages is insane (fast). His response time on call backs was almost instant. Always met with a firm grip hand shake and a smile. To Mr Amels direct report: you have a legend that works for you, this man deserves a raise. Thank you, thank you, thank you Amel and Towbin Dodge Ram. My experience was amazing. 10 out of five stars. Customer service like this is rare. Thank you!!!!
Nice salesman. Great used car sales manager. They found us the perfect car in our price range and made a great deal happen. Highly recommend!
I bought three cars from Brandon this month and he was as professional as they get. We agreed to a deal shook hands smooth and easy the price agreed upon was the price paid. Highly recommend these guys. James W
My Mom bought her 3rd car from Towbin. Marie was great and not pushy.
Best experience ever with Sergio Amador and his partner Maika. Will go back when I need a new car and tell all my friends.
This is our favorite dealership by far. In the past year, we have purchased 2 cars from Towbin Dodge Henderson in particular from our favorite sales rep Maria. She is great, kind, and friendly and after dealing so many different dealerships she always gives the best price. The service is great snd everybody around the dealership just does an amazing job, we are very happy and we will keep coming back to bring friends and family and we recommend everyone to buy a car from them! Thank you Maria and thank you Towbin Dodge of Henderson!
I had a great experience with Joshua he took good care of ne and got me what i was looking for. I would definitely recommend him to anyone looking to purchase a vehicle.
Dealership wise- outstanding customer service from every department. The fact that everyone treats you like they know you is incredible. Clean and friendly environment!!! Once you purchase they have a gong you can ring and my inner child was thrilled!!! Thank you Towbin for providing such an exciting establishment while purchasing a car! Salesman wise- I???ve purchased multiple cars from different dealerships and have worked with great salesmen BUT no one like Jose Sandoval. From the moment I arrived he was polite and was more interested in learning what I was asking for in a purchase rather than being pushy and making it uncomfortable. I went in with ridiculous requests and not once did Jose hesitate to fulfill them. He pulled both a 1500 Ram and a charger and dealt with me being indecisive. Not once did I feel pressured to purchase but with his help we made it work and he got me into a 2018 Charger!!!! LOVE my car and I am forever grateful that I was able to work with Jose!!!!!
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